Nature Matters’ privacy policy

This privacy notice for Nature Matters (‘we’, ‘us’ or ‘our’) describes how and why we might access, collect, store and use (process) your personal information when you use our website and/or services.

Reading this privacy notice will help you understand your privacy rights and choices. We are responsible for the decision on how your personal information is processed. If you do not agree with our privacy policy then please do not use this website or our services.

If you still have questions or concerns, then please contact us using our ‘Contact Form’.

Personal information we may collect:
When you visit our website, you may wish to contact us using our ‘Contact Form’. Here, we collect your full name, email address and any freeform enquiry details you provide for contact and quoting purposes only.

We do not collect or process any sensitive personal information.

We do not collect any information from third parties.

How do we process your information?
We process the information you give us to provide services to you, respond to enquiries, fulfil orders and to maintain contact via email.

How do we keep your information safe?
We have adequate organisational and technical processes and procedures in place to protect your personal information.

What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

Do we use cookies and other tracking technologies?
We may use cookies and similar tracking technologies to gather information when you interact with our website and services. These can help us maintain the security of our website and services, prevent crashes, fix bugs, save your cookie preferences and assist with basic website functions.

How long will we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice. Typically, this timescale represents the length of the relationship between you as a customer or enquirer and us as your service provider.

Customers and enquirers are free to request that their personal information is deleted from our records at any time using our ‘Contact Form’.

How can you review, update or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details of how we have processed it, correct inaccuracies or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update or delete your personal information, please request the same via our ‘Contact Form’.